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Selecting a Technical Writer

June 29, 2014 0 Comments

Looking for a freelance technical writerIt seems like you can’t throw a broken No.2 pencil these days without hitting another freelance technical writer. When you run a Google search with the keywords “freelance technical writer,” Google returns almost 2 million results. I don’t know about you, but I’m not going to parse through 2 million results, nor do I have the time.

So, what are your options when you need to choose a technical writer for your company?

Option #1
You can hire your own technical writer and keep them on your payroll for your projects.

  • After some time, they will learn your product and they will be able to write great documentation.
  • They become an asset to your company. Which in turns means, weekly payroll, benefits, and other perks.
  • During a down time, they will have nothing to do or worse, you will have to lay them off.
  • Of the three options, this option has the greatest cost.

Option #2
You can try one of those $5.00 freelance sites on the web such as oDesk or Elance.

  • Use them when you need them.
  • Do not require weekly payroll, benefits, or other perks.
  • No guarantee that the writer you choose will have a technical background.
  • No guarantee that the writer you choose will understand the fundamentals of your product. If they don’t understand your product, they cannot write about it.
  • With these sites, you get what you pay for, cheap, mass produced documentation and low quality.

Option #3
You can outsource your writing to a freelance technical writer.

  • They have the skills and talent that allow them to produce clear and concise documentation.
  • They understand the fundamentals of your product.
  • Do not require weekly payroll, benefits, or other perks.
  • With a seasoned technical writer, you get easy to understand documentation that sets your product apart from your competition.

There are basically three options for you to choose from when your company is thinking about developing a technical document. Option #1, selecting your own in-house writer is a great choice. However, keeping an in-house writer can get expensive, especially, if you only require writing on a part-time basis. If you require a professional document and low overhead, then selecting option #3, outsourcing your writing to a technical writer is what you need. An experienced technical writer will give you the quality your product and your customer’s deserve at a price you can afford.

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Dan is a technical writer with more than 25 years experience. He develops quality documentation that enables his customers grow their business. He helps his customers attract new business by developing white papers, blog posts, and case studies that meets his customers’ needs. After sales documentation such as operator’s manuals, installation guides, and troubleshooting guides are of the highest quality and help ensure his customer’s continued satisfaction.

 

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